Responsible Gaming

Gambling Should Be Entertainment, Not Income

At KSA Reference, we're committed to promoting responsible gambling practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or attending a sporting event. It should never be considered a way to earn money or solve financial problems.

We encourage all players to gamble within their means and to set strict limits on time and money spent. Remember: the house always has an edge, and you should only bet what you can afford to lose.

Age Verification

Online gambling in New Zealand is strictly for individuals aged 18 years and over. This is a legal requirement. If you are under 18, you must not access gambling services on our partner casinos.

All licensed casinos require age verification before allowing account creation and deposits. By using any gambling service, you confirm that you meet the legal age requirement in your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be alert to these warning signs:

• Chasing losses by gambling with more money to recover what you've lost
• Spending more time and money on gambling than intended
• Hiding gambling activity from family, friends, or partners
• Gambling to escape stress, anxiety, depression, or other difficult emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, study, or family responsibilities due to gambling
• Feeling anxious or irritable when unable to gamble
• Constantly thinking about gambling or planning the next gambling session
• Lying about the amount of time or money spent gambling
• Unsuccessful attempts to cut back or stop gambling

If you recognise any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools & Features

Responsible casinos offer several tools to help you maintain control:

• Deposit Limits: Set a daily, weekly, or monthly maximum on the amount you can deposit
• Loss Limits: Cap the amount you're willing to lose during a set period
• Spending Limits: Restrict total spending across the platform
• Reality Checks: Enable pop-up reminders showing time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Cool-Off Periods: Take a break from gambling for a set duration (typically 24 hours to several weeks)
• Account Closure: Permanently close your account if you wish to stop gambling entirely

All reputable online casinos offer these tools at no cost. Use them proactively to maintain responsible gambling habits.

Support Organizations & Resources

If you're struggling with problem gambling, help is available. These organisations offer free, confidential support:

New Zealand

• Problem Gambling Foundation (New Zealand): 0800 664 262 (toll-free) | www.pgf.nz — Provides counselling, support groups, and resources for problem gamblers and their families

Australia (Neighbouring Region)

• Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and self-help tools for Australian residents

United Kingdom

• GamCare: www.gamcare.org.uk — Provides counselling, support, and information
• GamStop: www.gamstop.co.uk — Multi-operator self-exclusion scheme for UK residents

Other Regions

• Canada - Responsible Gambling Council: www.responsiblegambling.org
• United States - National Council on Problem Gambling: 1-800-522-4700 | www.ncpgambling.org

These organisations are independent, impartial, and offer help regardless of where you live or which casino you use.

Take Action Today

If you believe you have a gambling problem, or if someone you care about does, please reach out for help today. Support is available, confidential, and free:

• Call the Problem Gambling Foundation (NZ) on 0800 664 262 anytime
• Visit www.pgf.nz for online counselling and resources
• Speak to a trusted friend, family member, or healthcare provider

Remember: Seeking help is a sign of strength, not weakness. Recovery is possible, and you don't have to face this alone.